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Returns Policy & Shipping Information

You may cancel your order at any time within fourteen working days, beginning the day after you receive the products. You will receive a full refund of the price paid for the products in accordance with our refunds policy. You must inform us in writing to return the products by sending an e-mail to

You must return the product(s) immediately, in the same condition in which you received them, at your own cost and risk.

The purchase amount of the returned products will be refunded in full after your return has been received by us. If you have paid for shipping costs when you ordered your package, these costs will be refunded.

The purchase amount will be refunded to your account as soon as possible and no later than 14 days after receipt of the return shipment. If you would prefer to receive another product, we will send this as soon as we have received the returned product.

Returns can be sent to:

DS Laboratories EU
Zeelandhaven 6
3433 PL Nieuwegein
The Netherlands


Below you will find more information about our shipping costs and delivery times.
We deliver within EU countries.

Orders are shipped with exception of weekends and special holidays as soon as the payment has been processed. Our warehouse is located in the Netherlands.

Free delivery for orders over 70 euros.

Shipping costs for orders below 70euros:

Shipping (€) cost for orders below70€

Belgium: 4,95
The Netherlands: 4,95
Luxenbourg: 4,95
Austria: 5,95
United Kingdom: 5,95
Germany: 6,95
Denmark: 6,95
France: 6,95
Poland: 6,95
Czeck Republic: 6,95
Finland: 7,95
Hungary: 7,95
Spain: 7,95
Ireland: 7,95
Italy: 7,95
Sweden: 7,95
Estonia: 8,95
Lithuania: 8,95
Latvia: 8,95
Monaco: 8,95
Slovenia: 8,95
Slovakia: 8,95
Romania: 8,95
Portugal: 8,95
Bulgaria: 8,95
Greece: 8,95
Croatia: 8,95
Malta: 8,95
Cyprus: 8,95

Delivery times:

Depending on your location, you can expect the following delivery times:
The Netherlands, Belgium Luxembourg: 1-2 days
Western and Southern Europe 2-3 days
Northern and Eastern Europe: 3-4 days

If you order goods from the Website for delivery to an international destination, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.

You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.